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If your TV displays an error message that says WiFi is turned off, expand the section below for additional troubleshooting. If other devices in the home are unable to get a connection as well, this can indicate a problem with the modem/router. Please contact your ISP for further assistance. You can’t use your smart TV with Google Home without Chromecast.
Sometimes simply rebooting the Wi-Fi router can solve the error. Moreover, you can also try eliminating the interference to improve network signal strength. Both the internal AI and Google Assistant functions are activated via the TV's voice-enabled remote control. You don't need a separate Google Home device or smartphone. On the other hand, you can use Google Home to ask Chromecast to perform additional TV functions .
Disable Quick Start in the Settings of the LG TV#
Casting from a smartphone provides access to more apps. On the settings page, tap Default TV and make sure the Chromecast TV is selected. Follow any additional on-screen steps to set up your Chromecast. Now, life can be even better than you ThinQ with LG’s innovative line of SmartThinQTM products!
Occasionally, DNS server errors could lead to Wi-Fi connectivity on your device. In such a case, you can manually assign the DNS server to the Google DNS server or any other server. Since Google DNS servers are public and common, we have mentioned the steps for it below.
Change Google Assistant settings
An LG TV might fail to connect to a router if the router’s firmware is corrupt as it can make both devices incompatible with each other. In such a case, resetting the router to the factory defaults may solve the problem. Before proceeding, do not forget to note down the info/configuration required to re-setup the router after resetting it to the factory defaults. If you are enough techy, then check if cleaning the contacts of the Wi-Fi card of the TV after removing its back cover solves the problem.
In this case, disabling the Quick Start in of the LG TV may solve the problem. You may encounter a Wi-Fi connection issue on an LG TV if the TV’s firmware is outdated as it can create incompatibility between the TV and the router. In such a case, updating the firmware of the LG TV to the latest build may solve the problem. As the TV cannot connect to the Wi-Fi, you may use a hotspot from a phone or connect the TV through an Ethernet cable.
Troubleshoot other issues
So proceed only after taking a backup of your important files. In the IoT ecosystem, often, it takes more time to make a smart device work than a dumb device. Take an example of Android TV that frequently disconnects from Google Home and does not show up in the app. Users report that even when the internet works fine, Android TV can’t find Google Home and it makes the smart experience very frustrating. So if your Android TV is not showing up in Google Home and you want to fix the issue for once and all then you have come to the right place.
Doing so will refresh your settings and the connection itself. One of the basic troubleshooting for this error is rebooting your Wi-Fi router. You can unplug your router or modem from the power socket. You can plug it back after some time and wait until it establishes a connection. You can try connecting to a Wi-Fi network again.
To go back to Settings, press the Back button on your remote. From the Google TV home screen, at the top right, go to the profile icon and select Settings. If that doesn’t work, go to the next step. Continue with Step 4 to add the device to Google Home. As always, we are starting out this guide with the simplest available fix first. That way, we won’t end up going through the more complex stuff without good reason.
Tap Home and then choose the home that you added the Chromecast to in the above steps. Connect Chromecast to Wi-Fi by following the on-screen steps. When you link your TVs and Google Nest or Home speakers or displays, you can use Google Assistant to control music and video. Test connection by using a built in app on the LG TV such as YouTube. I have Motorola Revou 55 and It was not being detected by Google Home.
As I mentioned above, make sure both your Android TV and your smartphone should have the same Google account. After that, the TV will automatically show up in your Google Home app. In case you are facing any issue then follow our above guide for solutions. If it turns out that the speeds you are getting are vaguely in line with what you are paying for , then the next step is to restart the router.
Check for any outstanding updates and download them immediately if there are any. Though these updates generally occur automatically and with no effort required from you, it is still possible to miss one here and there. If the above suggestions didn’t do anything, this indicates to us that the issue is likely due to the software version your TV is using. Unfortunately, we can’t tell you exactly how to do this as there are just too many different types of routers out there. Naturally, if the speeds turned out to be terrible, you may have to take that up with your internet service provider. Though Google have definitely done a really good job making sure that it doesn’t encounter too many connectivity issues, there are always going to be occasional gaps.
One of the main reasons why Android TV can’t find Google Home is the inability to access the location. So to grant the location permission, tap and hold on Google Home and open “App Info”. Next, open “Permissions” and make sure “Location” permission is granted.
Just follow our guide below and you will have the issue resolved. In this case, disabling the automatic date and time of the LG TV and setting it up manually may solve the problem. If the location country of the TV does not meet the router’s location, then that may lead to the Wi-Fi connectivity issue at hand. In such a case, you may fix the WiFi on your LG smart TV by changing the location country of the TV. If your Google Home won't connect to Wi-Fi, move it close to your router, then restart both devices.
You can set up a TV with Chromecast built-in using an Android or iOS smartphone to perform the preliminary setup via the Google Home App. To link Google Home with the TV that has Chromecast built-in, follow the same steps as above. Typically, after you set up a Google Chromecast, a smartphone or tablet is used to stream content through the Chromecast so that you can see it on a TV. However, when a Chromecast is paired with Google Home, you have the choice to use Google Assistant voice commands through your smartphone or Google Home. So that is how you can resolve Google Home and Android TV connection issues.
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